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Role-Dispatch Desktop Support
Job Summary:
We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical assistance and support to our employees, ensuring their computer systems and software are functioning properly. Your expertise in troubleshooting and resolving hardware and software issues will be crucial in maintaining a productive work environment.
Duties:
- Provide technical support to end-users, both in person and remotely
- Install, configure, and maintain computer hardware, software, and peripherals
- Troubleshoot and resolve hardware and software issues promptly
- Set up and maintain user accounts in Active Directory
- Assist with software installations and updates
- Perform routine maintenance tasks such as system updates and backups
- Collaborate with the IT team to identify and implement process improvements
- Document technical procedures and solutions for future reference
Requirements:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of Windows operating systems (Windows 10, Windows 7)
- Familiarity with Mac OS, Linux, and mobile devices (iOS, Android)
- Experience with SCCM (System Center Configuration Manager) is preferred
- Solid understanding of networking concepts (TCP/IP, DNS, DHCP)
- Proficient in software troubleshooting and support
- Familiarity with Active Directory administration
- Excellent communication skills and ability to explain technical concepts to non-technical users
- Strong problem-solving skills with the ability to prioritize tasks effectively
If you are a highly motivated individual with a passion for technology and providing exceptional IT support, we encourage you to apply. Join our team and contribute to the success of our organization.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, or skills required.
Job Types: Temporary, Part-time
Pay: $20.00 - $27.00 per hour
Schedule:
Ability to Relocate:
Work Location: In person
Temporary | Part Time
$48k-60k (estimate)
03/22/2024
07/18/2024
hamayagroup.com
Keyport, NJ
The job skills required for Desktop Support Technician include Desktop Support, Networking, Technical Support, Operating System, Computer Hardware, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.